Wednesday, 28 April 2010

Gary Robinson sponsored by Belmore Court & Motel

For the 2nd year in a row Fermanagh motorcyclist, Gary Robinson, has been sponsored by the Belmore Court & Motel. After last years successful partnership between Gary and the Motel an additional year has been added to the agreement. Gary hopes to compete in all the Major road races throughout Northern Ireland, including the North West 200, and even a few further away. We at the Belmore Court & Mote, Enniskillen wish him good luck with all his races and hope he'll carry many brochures to give out when touring the province and beyond.

Saturday, 24 April 2010

Enniskillen Model School visit the Belmore Court

Last week P1M visited the Belmore Court & Motel. About 25 children including the owner, Terry McCartney's daughter, Ellie, came over as part of their classwork project about human habitats.
Mrs Murry and her class toured a range of the accommodation types including standard, superior and executive rooms before have a question and answer session in the Belmore Room.
At this time the kids also got juice and biscuits to help keep them quiet.

Wednesday, 21 April 2010

Belmore Court & Motel gains AA 4 Star status

Hi Folks

Following our mystery inspection by the AA they have awarded the Belmore Court & Motel AA 4 Star Guest Accommodation.

The AA assesses establishments that offer accommodation to a set of common quality standards. These standards are agreed by the AA and the UK tourist authorities: VisitBritain, VisitScotland and Visit Wales. Accommodation is assessed under three broad categories: Hotel, Guest Accommodation and Budget Hotel.

Guest Accommodationis any establishment that meets the minimum entry requirements is eligible for this general category.

From 2006, Stars replaced Diamonds as the AA's rating system for guest accommodation. Star ratings, from one to five, are used to assess guest accommodation. The following is a brief summary of standards expected from guest accommodation within their ratings.

One  Star Minimum quality requirements for cleanliness, maintenance, hospitality, facilities and service. A cooked or substantial continental breakfast is served in a dining room or eating area, or bedroom only.
Two  Star Courteous service, well-maintained beds, and breakfast prepared with a good level of care.
Three  Star A friendly welcome and good-quality, well-presented beds and furniture. A choice of good-quality, freshly cooked food is available at breakfast.
Four  Star Attentive, more personalised service. At least half of the bedrooms are ensuite or have private bathrooms. Very good beds and high quality furniture. Breakfast offers a greater choice, and fresh ingredients are cooked and presented with a high level of care.
Five  Star Awareness of each guest's needs with nothing being too much trouble. All bedrooms are ensuite or have a private bathroom. Excellent quality beds and furnishings. Breakfast includes specials/home-made items, high quality ingredients, and fresh local produce.

As part of the inspection visit the AA representative visit a number of rooms in both the Belmore Court & Motel - Executive, Superior and Standard rooms. He also looked at the conference rooms and commented about the Breakfast Room.

The report praised the cleanliness, comfort and facilities of the Belmore Court & Motel rooms, the service at reception and the location/parking.

Once are where we can improve is the Breakfast Room. The Inspector felt we could add more of a service element by adding a welcome on entrance and a better coffee and this is something we will look about improving.

I'd be interested to hear any comments.

Saturday, 17 April 2010

Belmore Court & Motel looking for local PR / Design company to help in 2010

We have now allocated our budget for the 2010/11 year at the Belmore Court & Motel and are looking for a local PR company to help plan and design the year ahead in conjuction with our Sales and Marketing Manager & marketing plan.
Last year we used Serious PR and this worked quite effectively. We wil be able to announce our results within the next few weeks.
If you are or know anyone involved in PR & Design you would like to make apitch for our business, please contact or 028 6632 6633.

Wednesday, 14 April 2010

The Hotel Inspector visited us last night

Just like on Channel 5's The Hotel Inspector, the AA man arrived last night and the Belmore Court & Motel as a mystery guest. Imagine my surprise as I checked him out this morning and he introduced himself to me.

I must admit I must disappointed it wasn't Ruth Watson or Alex Polizzi but never the less the gentleman - who wants to remain nameless - asked to speak with me for 20-30 minutes. I was terrified. What would he say? Would he like the accommodation? My stomach was sick.

The inspector asked for a tour of the premises and I showed him the Motel Standard Rooms and the other Belmore Court Superior and Executive Rooms. He seemed very impressed with all the types of accommodation. I also got to show him the various meeting rooms.

We then sat down at breakfast and he explained his role and the procedure the AA use to grade and classify accommodation. He was very detailed and suggested that the category we would best fit in would be the AA Guest Accommodation. If I was happy with this he would proceed with that category and the check his notes and reply within 7 working days as to the star rating 1 to 5 stars.

The report will detail the service received at time of booking, the followup information, the check in, the stay, facilities and breakfast.

Once I recieve this report I let you know the detail.

Tuesday, 13 April 2010

New Blog for the Belmore Court & Motel

Welcome to the new blog for the Belmore Court & Motel.

Over the next few weeks I'll be setting up this blog and testing and tweaking the blog.

Please bear with me while this is in progress. In the mean time join us on Belmore Court & Motel on Facebook.